Quick facts
Sign in with your Kickstarter email
Watch in a web browser
One device at a time
Captions available
AirPlay & Google Cast supported
Digital download: 1080p HD
Offline downloads: Android & iOS apps only
Support: app-support@sarahmeden.com
Watch in a browser (web app)
- Open https://player.sarahmeden.com in Chrome, Edge, or Firefox on a computer.
- Sign in with the email you used on Kickstarter, then press Play.
- Captions: click the CC button. If you see “already playing on another device,” pick Take over.
- Safari isn’t supported—please switch to Chrome, Edge, or Firefox.
Install the app on your device
Digital download/offline viewing is available on the Android and iOS apps. Roku and Fire TV are streaming-only.
Roku
- On the Roku remote, press Home → Search.
- Type Eden Films or Seeking Persephone, choose the channel, and pick Add channel.
- After install, go back to Home and launch “Eden Films / Seeking Persephone.”
Amazon Fire TV
- From Fire TV Home, go to Find → Search and type Eden Films or Seeking Persephone.
- Select the app in Amazon Appstore, choose Get (or Download), and wait for it to install.
- Open it from Home or Your Apps & Channels.
iPhone or iPad (App Store)
- Open the App Store and search for Seeking Persephone or Eden Films.
- Tap Get, authenticate if asked, and let it install.
- Tap Open to launch.
Android (Google Play)
- Open the Google Play Store.
- Search for Eden Films or Seeking Persephone.
- Tap Install, then tap Open.
Sign in and watch
Roku or Amazon Fire TV
- Open the app and select Sign In.
- Use the email you used on Kickstarter (reset the password if prompted).
- Select Seeking Persephone and press Play.
- Captions: use the CC/subtitles option in the player.
iPhone or iPad
- Open the app, tap Sign In, and use your Kickstarter email.
- Tap Play. Captions via the speech-bubble/CC button.
- To AirPlay: tap the AirPlay icon and pick your TV/Apple TV.
Android
- Open the app, tap Sign In with your Kickstarter email.
- Tap Play. Captions via the CC button.
- To cast: tap the Cast icon, choose your Chromecast/Google TV, then play.
Tips for a smooth stream
- Use the exact Kickstarter email; tell us if it changed.
- Restart your Wi‑Fi and device if video stalls.
- Turn off VPNs; some block DRM.
- If the store shows an update, install it before signing in again.
- Use one device at a time to avoid token errors.
Common issues
- Can’t sign in: recheck the email; reset the password if prompted; then email support.
- Don’t see the film: sign out/in and confirm the store shows the latest update.
- Playback/DRM error: check internet, disable VPN, reopen the app, press Play again.
- No captions: while playing, open CC/Subtitles and pick English; if grayed out, pause and resume.
- Cast/AirPlay fails: make sure phone/tablet and TV device share the same Wi‑Fi, then retry.
- Safari: the web app needs Chrome, Edge, or Firefox on Windows/macOS.
Need help?
Email app-support@sarahmeden.com
Include: the email you signed in with, your device (e.g., Roku Ultra, Fire TV Stick 4K, iPhone 15, Pixel 8), what you tried, and any error text.